Last Updated: September 2024
At HeartfulPuppy.com (“we,” “our,” “us”), we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, HeartfulPuppy.com, including any related media forms, channels, mobile websites, or applications (collectively, the “Site”). Please review this Privacy Policy carefully. If you disagree with its terms, please refrain from accessing the Site.
1. Information We Collect
We gather information about you in several ways. The types of information we may collect on the Site include:
a. Personal Data
This includes identifiable information such as your name, shipping address, email address, and phone number, as well as demographic details like age, gender, hometown, and interests. You provide this information voluntarily when you register on the Site, make purchases, or participate in activities such as online chats and message boards.
b. Derivative Data
Our servers automatically collect certain information when you access the Site, including your IP address, browser type, operating system, access times, and the pages you viewed before and after visiting the Site.
c. Financial Data
We may collect financial information, such as your payment method details (e.g., credit card number, card brand, expiration date), when you make transactions or request information about our services.
d. Data from Social Networks
If you connect your account to social media platforms, we may access user information such as your name, username, location, gender, birth date, email address, profile picture, and public contact data.
2. Use of Your Information
We may use the information we collect about you for the following purposes:
- To tailor and improve your experience on our Site
- To address your questions and deliver customer support
- To distribute technical notices, updates, security alerts, and administrative communications
- To handle payments and oversee transactions conducted through the Site
- To send promotional materials, such as newsletters
- To enforce our terms, conditions, and policies
- To improve our marketing and promotional strategies
- To monitor and analyze trends, usage, and activities
3. Disclosure of Your Information
There are specific circumstances under which we may share your information, including:
a. By Law or to Protect Rights
We might disclose your information if it is mandated by law or necessary to safeguard the rights, property, and safety of others.
b. Affiliates
We may share your information with our affiliates, ensuring they adhere to this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint ventures, or other companies under common control with us.
c. Business Transfers
Your information may be shared or transferred during negotiations or in connection with any merger, sale of company assets, financing, or acquisition of our business.
d. Third-Party Service Providers
We may share your information with third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4. Affiliate Links and Third-Party Websites
Our Site may contain links to third-party websites, products, and services, including affiliate links. These third-party sites have their own privacy policies, and we are not responsible for their content or activities.
5. Cookies and Tracking Technologies
We use cookies, web beacons, tracking pixels, and other technologies to customize and improve your experience on the Site. While these technologies do not collect personal information, you can manage cookies through your browser settings, though this may affect site functionality.
6. Security of Your Information
We implement administrative, technical, and physical security measures to protect your personal information. While we strive to protect your data, no security system is infallible, and data transmission cannot be assured against interception or misuse.
7. Policy for Children
We do not knowingly collect information from children under 13 years of age. If we discover that we have collected personal information from a child under 13 without parental consent, we will promptly delete it.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised date.
9. Your Rights
Depending on your location, you may have the right to request access to, update, correct, or delete your personal information, and opt out of marketing communications. To exercise these rights, please contact us at the email provided below.
10. Contact Us
For questions or comments about this Privacy Policy, please contact us at:
Email: [email protected]